December Holiday Season - Operating Hours 2026

Dear Business Partner,

With this newsletter we would like to inform you about our opening hours during the upcoming Holiday Season.
All our offices and cold stores are closed on the following days:

Belgium

25 December – Christmas

1 January – New Year’s Day

–

–

Netherlands

25 December – Christmas

26 December – Christmas

1 January – New Year’s Day

–

United Kingdom 

25 December – Christmas

26 December – Boxing Day

28 December*

1 January – New Year’s Day

* see below for UK stores with opening hours on 28 December

Limited Opening Hours 24 and 31 December:

Offices BE, NL, UK

Border Control Posts NL

Cold Stores NL

Cold Stores UK

Braintree

Brierley Hill

Bury St Edmunds

Lympne

Newark

Wrexham

All our offices close at 15.00 hours.

Limited opening hours till 14.30 hours; last checks at 14.00 hours, no evening shifts.

Latest registration time for (un)loading is at 12.00 hours. This is applicable to all sites. All Dutch cold stores close at 15.00 hours.

–

Opening times 06.00-12.00 hours, last booking 11.00 hours.

Opening times 06.00-16.00 hours, last arrival 14.00 hours.

Opening times 06.00-12.00 hours, last arrival 08.00 hours.

Opening times 08.00-16.30 hours, normal service.

Opening times 06.30-12.00 hours, last arrival 09.00 hours.

Opening times 06.00-14.00 hours, last arrival 10.00 hours.

Extra Opening hours 27-28 December UK cold stores:

27 December Newark

27 December Wrexham

28 December Newark

Opening times 06.30-16.30 hours, normal service.

Opening times 06.00-16.00 hours, last arrival 14.00 hours.

Opening times 06.30-16.30 hours, normal service.

As the holiday period typically sees a surge in shipments, we kindly request you to place your orders, the days surrounding these holidays, as early as possible.
This will enable us to manage workloads efficiently and minimise any potential delays in processing.

We appreciate your cooperation and understanding and kindly ask you to share this information within your organisation.
In case of any questions, please do not hesitate to contact us.

Best regards,


Your Thermotraffic Team